[article from The Telegraph Business Club]…
10 years of an average working life spent on email with over three years wasted.An EU-wide survey commissioned by Plantronics, Inc. from the Henley Management College’s Future Work Forum with Prof. David Birchall leading the investigation, provides new insight into how managers actually use information and communications technology (ICT) within their organisations and what impact the technology is having on the enterprise in general.
The survey makes uncomfortable reading for anyone who believed new technology would automatically break down the barriers to communication, transforming organisations for the better.
[full article at: http://www.telegraphbusinessclub.co.uk/default.asp?p_id=search&showresults=1&showarticle=2228 including a link to a downloadable Report]
Posted by Kaye Nightingale 
